For users in the European Union, Gardenworld Nurseries Limited adheres to Regulation (EU) 2016/679 of the European Parliament, known as the General Data Protection Regulation (“GDPR”).
The Personal Data we collect
We collect the personal data you provide us with when you contact us, via this webform or otherwise, such as your email, phone number, name, address and other necessary information. We only have access to/collect information that you voluntarily give us via email or any other direct contact from you (for example, setting up a trade account). We will only use such personal data necessary for providing service to you in a secure and efficient way. We will not sell or rent this information to anyone.
How we use your Personal Data and who we share your it with
We take precautions to protect your data. When you submit information via the website, your information is protected both online and offline.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact form on our website.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (e.g. if you make an order through our website/trade portal), or otherwise to pursue our legitimate business interests.
For Irish citizens, the relevant authority for data protection information and complaints is the Data Protection Commissioner: https://www.dataprotection.ie/
You may opt-out of any future contacts from us at any time. You can reach us via our online contact form in order to:
• See what data we have about you if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
Legal grounds to process your personal data?
In order to provide you with the best possible customer service, we must collect and use your personal data. This is justified as a legitimate business interest.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processers required to appoint one under article 37 of the GDPR.
We use analytical cookies (namely, Google Analytics) to help us understand how our customers use the site. This allows us to improve the design and functionality of our site by collecting data on how you access our site, for example, data on the content you access, how long you stay on the site, etc. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.